All orders are processed + shipped within 2-3 business days. Please allow for additional processing time around major sales or during holidays.

We are unable to make changes once an order is placed, however if you need a hand, please email info@moshita.com with as many details as possible and we'll try our best to help. Our team is available Monday through Friday only.

Enjoy FREE SHIPPING on orders within the USA (Excludes Puerto Rico, Alaska, Hawaii).

We also offer Express delivery options at the check out (Next Business Day $35, 2nd Business Day $15)

We do not ship to P.O. Boxes

Once picked up and scanned in by our carrier, transit times range 3-7 business days, depending on shipping method + delivery destination.

You will receive your shipping confirmation email as soon as a label is created for your order, and the tracking status of your shipment may take up to 48 hours once a label has been created.

Once shipped, an order's tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. We cannot replace missing or stolen packages at this time.

Our free shipping or flat rate services or are currently limited to the USA only (Excludes Puerto Rico, Alaska, Hawaii). For orders from other countries, shipping costs will be calculated by the DHL carrier.

Please note that import taxes or fees may apply, which you may be responsible for.

If you’re not 100% satisfied with one of your Moshita products, we would love to help make that right! Please contact our Customer Care team at info@moshita.com within 30 days from the purchase date in its original condition (unworn, unwashed) and all tags attached and we’ll help get the process started.

We require proof of purchase to process your request. Please allow 7 days for refunds to be processed.

NOTE: We are unable to accept any returns on discontinued items, limited edition/vault release items. Gift cards are final sales and not eligible for returns or exchanges.